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Systems Engineer III – Identity Management

Saint Louis, Missouri
23 Sep 2022
Responsible for assisting in the design, development, and implementation of enterprise-wide Operations Support Systems (OSS) applications and their associated operating systems and databases. Responsible for Application Administration of OSS applications supporting all Charter Divisions. Will participate in full life-cycle of systems engineering activities of high-quality, scalable solutions.

  • Actively and consistently support all efforts to simplify and enhance the customer experience.
  • Coordinates with internal departments to review existing integration capabilities, data sources, and proposed solution designs for feasibility, cost and functionality.
  • Conducts design sessions with appropriate participation from architects and engineers.
  • Creates detailed design documents and functional specifications for new applications / services and for enhancements to existing systems/services.
  • Collaborates to creates configuration designs for design and implementation of various environments.
  • Creates work effort estimates for new features and bug fixes for use in prioritization and release management.
  • Develops core code modules, unit test tools and release notes for enhancements and bug fixes.
  • Reviews new development tools, application frameworks and testing tools for functionality/effectiveness.
  • Installs, administers, configures and maintains OSS applications including operating systems and related software.
  • Provides 'on call' support to resolve OSS application issues after normal business hours.
  • Uses established change management processes, requiring operational procedures be performed with minimal customer impact, (i.e. during established maintenance window).
  • Works with database administrators to configure, tune and maintain databases in variety of languages.
  • Documents systems configurations and upgrades.
  • Designs and implements change and control policies and disaster recovery plans; lead troubleshooting efforts to restore functionality in the event of an outage.
  • Monitors and assists in managing applications, device availability, network conditions and status, system reliability and performance, service and program maintenance and storage resources.
  • Perform other duties as requested by supervisor.
Required Skills/Abilities and Knowledge

Ability to read, write, speak and understand English
  • Advanced ability to conduct design sessions to specify solution designs for feasibility, cost, and functionality
  • Advanced ability to create detailed documentation to functionally understand new and existing applications
  • Advanced ability to follow and implement established change and control policies and procedures
  • Advanced ability to troubleshoot application problems
  • In-depth knowledge of development tools, application frameworks, and testing tools.
  • In-depth knowledge of OSS applications and software
  • In-depth knowledge of choosing the appropriate lifecycle and the planning, monitoring and control of the systems engineering process
  • Ability to effectively transform an operational need into a description of system parameters and incorporate those parameters in the control of the total system development to achieve an optimum, cost-effective balance of all system elements
  • Advanced knowledge of network and systems engineering systems concepts and system/super-system skills, including NetApp Clustered On-TAP, Cisco UCS, and VMWare system

Required Education
Bachelor's degree in Computer Science or related field, or equivalent experience; May require Industry Standard Certifications

Required Related Work Experience and Number of Years
  • 5+ years of Application Development work experience
  • 4+ years of Network OSS application work experience
  • 3+ years of System Administration work experience
  • 3+ years of Database support and development work experience
  • 3+ years of Enterprise Application Integration work experience

Preferred Skills/Abilities and Knowledge

  • Business analysis or related experience supporting Enterprise-wide applications
  • Active Directory / LDAP Management Experience (Apache Directory Manager)
  • Identity Management experience (Microfocus / NETIQ / IDM / IGA products)
  • Experience with application and server monitoring technology (Splunk, Nagios)
  • Ability to test business processes and recommend improvements
  • Ability to convert roadmap features into smaller user stories
  • Ability to write clear and well-structured business requirements/documents
  • Ability to communicate and validate requirements with relevant stakeholders
  • Quick learner, good listener, and a self-driven problem solver
  • Understanding of Audit requirements for PCI and SOX
  • Ability to prioritize work and document/organize information effectively
  • Knowledge of using Jira, Confluence
  • Participated in Scrum ceremonies and used an Agile methodology

Preferred Education
  • CCNA/CCNP or equivalent
  • CCIE Data Center or equivalent
  • CCIE Routing and Switching or equivalent

Preferred Related Work Experience and Number of Years
  • 7+ years of Application Development work experience
  • 6+ years of Network OSS application work experience
  • 5+ years of System Administration work experience
  • 5+ years of Database support and development work experience
  • 5+ years of Enterprise Application Integration work experience

Office environment
ISY350 316802-2 316802BR
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  • Job Reference: 719264214-2
  • Date Posted: 23 September 2022
  • Recruiter: Spectrum
  • Location: Saint Louis, Missouri
  • Salary: On Application