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Senior IT Technician - Northampton - £30,000

Northampton, Northamptonshire
£27,000 to £30,000
Job Type
8 Sep 2022
IT Technician - Tilbury - Upto £30,000 My Client is seeking to appoint an enthusiastic Senior IT Technician to join their dedicated team. The successful candidate will be an excellent 2nd Line Technician who will provide reactive hardware, software & peripheral support to all users. The successful candidate will therefore contribute to our aspiration for all pupils to thrive as citizens of the world, without exception. Role Details Salary - £25,000 - £30,000 per annum Full Time 24/31 days annual leave entitlement based on length of service Local Government Pension Scheme Key responsibilities To provide first line hardware, software and peripheral to all staff. To complete helpdesk incident & problem requests in line with internal policies and procedures, ensuring compliance with these at all times To take reactive support of all user operated IT & proactive support of AV equipment, ensuring that downtime through consumable life expectancy is kept to a minimum To escalate repairs to the IT Team Leader To understand the essential requirements of complex networking systems To provide Operating System level support in Windows 7. 8. 8.1 and all current versions of Microsoft Office To report security breaches (such as anti-virus, content filtering, unauthorised access attempts) to the IT Team Leader if discovered during routing operation Ensure teaching & learning requirements are met at their local site(s) and provide support in the delivery of this alongside The IT Team and IT Director To provide admin support when required. Experience Previous experience in an IT helpdesk/IT role Experience supporting a range of technologies including but not limited to; laptops, PC's iPads, surfaces, projectors and IWB's Ability to diagnose and repair a variety of hardware and software issues such as failed hard drives, smashed laptop screens and software errors/alerts Experience in the creation of users within Active Directory & Exchange Experience working with third party contractors and solutions providers Skills and abilities Clear, concise and methodical worker with the ability to work both on their own and as part of a team Ensure that are compliant with internal processes and procedures Approachable, confident and articulate - the post holder will need the ability to convey technical issues/resolutions to users with a varying level of IT knowledge Analytical and methodical Ability and willingness to take ownership of tasks and work as a member of a team The willingness to share knowledge with team members, superiors and users Owner of a car/vehicle - ability to travel between sites as required If this role is of interest, please apply with your up to date CV and we will call you ASAP! IT Technician - Northampton - Upto £30,000 Established in Didsbury, Connexa Technology Ltd is becoming one of the UK's fastest growing IT and Technology recruitment companies. People. Technology. Connected. Connexa Technology is acting as an Employment Agency in relation to this vacancy
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  • Job Reference: 707261536-2
  • Date Posted: 8 September 2022
  • Recruiter: Connexa Technology Limited
    Connexa Technology Limited
  • Location: Northampton, Northamptonshire
  • Salary: £27,000 to £30,000
  • Sector: I.T. & Communications
  • Job Type: Permanent