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Leasehold Officer

£28,000 to £31,000
Job Type
8 Sep 2022

MMP Consultancy are currently recruiting for a Leasehold Management Officer on a permanent basis, based in Essex/ London.The Leasehold Management Officer will manage Section 20 consultation on behalf of the group and provide a comprehensive customer focused service to Shared Owners and Leaseholders. The Leasehold Management Officer will require an understanding of relevant legislation and a strong eye for detail. They will also manage conflicting priorities, work to deadlines as well as advise on varying residential leasehold issues.Key Responsibilities: Deal with lease assignments and shared ownership resales, liaising with internal and external customers to resolve queries that arise as part of the process Process applications for Shared Ownership staircasing, liaising with customers, Solicitors, Finance Companies etc. and respond to queries that arise during the process Implement statutory consultation and manage general consultation processes. Deal with customer enquiries and disputes that arise, including organising and attending leasehold surgeries Investigate and respond to disputes arising from service chargers or other leasehold issues. Prepare cases for Court, Mediation and Tribunals, attending and giving evidence where necessary Process all 'Right to Buy' and 'Right to Acquire' applications within statutory timescales Deal with all applications for permissions under the lease and ensure that the terms of leases are enforced, and any breaches are effectively dealt with Ensure that all appropriate Administration Charge are raised and charged in accordance with the lease and legal requirements Provide reports and statistical information as required Carry out any other tasks as may be reasonably assigned by the Home Ownership ManagerKey Knowledge & Experience: Numerate and literate to a minimum GCSE standard Knowledge of leases and understanding of leasehold management Good knowledge of key legislation Knowledge of Right to Buy, Right to Acquire and shared ownership Knowledge of service charge legislation and regulations Computer literate with knowledge of MS packages Understanding of customer care and quality issues Excellent verbal and written communication skills, sufficient to write complex responses and to be able to adapt this approach for different audiences Ability to interpret leases

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  • Job Reference: 707316048-2
  • Date Posted: 8 September 2022
  • Recruiter: MMP Consultancy Limited
    MMP Consultancy Limited
  • Location: Essex
  • Salary: £28,000 to £31,000
  • Sector: Real Estate & Property
  • Job Type: Permanent