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Cloud Engineering Engineer

Derby, Derbyshire
Job Type
8 Sep 2022
Node4 has an exciting opportunity for a Cloud Engineering Engineer to join our fantastic Cloud Team. Node4 is an exciting and dynamic workplace environment that owns its own UK Data Centres, national MPLS network and provides many strong USPs. Our portfolio includes Colocation, Cloud, Connectivity, Collaboration and Continuity solutions. As we expand into new markets and introduce new solutions into our product range, we have a requirement to expand our Cloud team. This is the ideal role for an experienced professional with excellent Microsoft skills looking to join a rapidly growing, award-winning and highly accredited company. As a Cloud Engineering Engineer, you will work within our Cloud Engineering Team to provide escalated operational support for systems within the cloud architecture. This will include Cloud services development, advanced troubleshooting, and the management of Cloud services. What will you be doing? Liaising with customers, you will act as both a point of contact when delivering technical aspects of customer projects and ensuring continuity of services and customer satisfaction regarding the Cloud. You will implement, manage and operate services running within the Cloud environment and leverage the automation framework to improve processes, automate deployment and improve manageability. Additionally, you will review the entire environment and initiate and execute programmes to reduce failures, defects and improve performance. You will also review and approve change requests relating to the Cloud and monitor and respond to issues and tickets from customers as required. Your other duties will include: Weekend work to facilitate Zerto disaster recovery testing on the Node4 Cloud platform Part of On-Call Rota when required, providing out-of-hours support to escalations from second line support staff Working with the Cloud, Apps and Corp Services teams to support on-going maintenance and product enhancements Addressing undefined issues that require new approaches and perspectives What will you bring? To be considered, you will need to demonstrate experience in providing a high-level of customer interaction. Being able to respond to queries, show innovation and lead technical conversations during customer projects as part of a larger delivery team. You should possess practical hands-on experience in the below Cloud Business Applications and Operating Systems. Citrix Microsoft 365 Suite Mimecast Azure Active Directory Exchange Server Windows Server Active Directory Knowledge in any of the following technologies would also be advantageous: vCloud Director Intune Veeam (including Cloud Connect & O365) Zerto SQL Server Azure Administration NetApp Citrix Microsoft 365 Suite and Exchange migration Mimecast Azure Active Directory Exchange Server Windows Server Active Directory Why join us? Recognised as one of the UK s 100 Best Workplaces by Great Place to Work , Node4 is an innovative Managed Services Provider, offering IT infrastructure and services, all flexibly deployed across our own infrastructure fabric and the public cloud. We provide a range of solutions, including cloud services to support hybrid and multi-cloud models, connectivity, data services, collaboration, and security. This enables us to help UK businesses in every sector do more in the digital age. Work for Node4 and you will be part of a friendly, supportive culture focused on delivering Exceptional Service as a Standard (ESaaS) to our customers and one another
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  • Job Reference: 707262917-2
  • Date Posted: 8 September 2022
  • Recruiter: Node4 Ltd
    Node4 Ltd
  • Location: Derby, Derbyshire
  • Salary: On Application
  • Sector: I.T. & Communications
  • Job Type: Permanent